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Journeys with a medical transport prescription

Medical rides in Stuttgart with a prescription and transport form

We provide medical rides to a doctor's practice, clinic, dialysis appointment, or rehab/health-cure stay, provided a prescription for medical transport (transport form) from your doctor is available. Whether and to what extent your health insurer covers the cost is best clarified directly with your insurer in advance.

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At a glance

Prescription, journey and billing in one place

For a medical ride we need the completed prescription (transport form) from your doctor. Please also share the pickup address, destination and appointment time so we can plan the journey accordingly.

  • With a doctor's prescription (transport form)
  • Also for rehab and health-cure journeys
  • Collection at home, a practice or a clinic

What you should know

Planning, process and pricing

For doctor, clinic and rehab journeys

Suitable for journeys to a doctor's practice, outpatient treatment, a clinic, as well as rehab and health-cure journeys with the corresponding prescription.

Approval only needed for a series of journeys

For a single journey, the prescription (transport form) is usually sufficient. For a series of recurring journeys, prior approval from your health insurer is also required.

Cost coverage and co-payment

Statutory-insured patients pay a co-payment of 10% of the journey cost, at least €5 and at most €10 per journey, unless they hold a co-payment exemption (please show proof to the driver). If the fare is less than €5, you pay no more than the fare itself. The co-payment applies per journey – an outbound and a return trip count as two journeys. Privately insured patients pay for the journey themselves first and submit the receipt to their insurer for reimbursement.

Booking process

From enquiry to collection

  1. 01

    Prescription from your doctor

    Your doctor issues the prescription for medical transport (transport form) when a journey to treatment is medically necessary. This also applies to rehab and health-cure journeys.

  2. 02

    Call and booking

    You contact us with the journey details (pickup address, destination, appointment) and the prescription. We coordinate the journey with you.

  3. 03

    The journey

    We collect you at the agreed time and take you to the practice, clinic or rehab/health-cure facility, and back again if needed.

  4. 04

    Billing with the insurer

    Statutory-insured: we bill your insurer directly. Privately insured: reimbursement through your own insurer.

Frequently asked questions

Questions about medical rides and insurer approval

What is a prescription for medical transport (transport form)?

This is the form your doctor issues when a journey to treatment is medically necessary. It is the basis for your health insurer to cover all or part of the transport costs.

Does the journey need prior approval from the health insurer?

For a single journey, the prescription (transport form) is usually sufficient. For a series of recurring journeys, for example several rehab or health-cure appointments, prior approval from your health insurer is also required.

How does billing with the health insurer work?

For statutory-insured patients, we bill the journey directly with your health insurer based on your prescription. Privately insured patients pay for the journey themselves first and submit the receipt to their insurer for reimbursement.

Request a journey without obligation

Send us the key journey details. We check availability and respond with a transparent quote.